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IDC Operation and Management Platform

The Facility Operation and Management Platform is a management platform derived from practical experience in IDC facility operations. Centered around the group's operation and maintenance system, it is designed with a full-process closed-loop approach tailored to on-site business scenarios. The system includes group data monitoring, energy efficiency analysis, operational metrics, and maintenance processes, covering but not limited to changes, maintenance, issues, risks, and drills. By integrating practice, processes, and data, it maximizes the value of digitalization.

Feature Highlights

Robust Service Architecture:
The platform adopts a large-scale cluster architecture, capable of supporting the operational needs of data center campuses exceeding 100MW. It processes over 6 billion policy data entries daily, providing a solid foundation for the storage, analysis, and application of massive data.

Efficient Data Processing Capabilities:
The platform extensively integrates data from mainstream monitoring systems and supports direct parsing of device protocols, enabling unified access and efficient processing of multi-source data. This ensures real-time and accurate data support for operational analysis and decision-making.

Deep Integration of Data and Processes:
The platform tightly integrates operational data with personnel execution processes, supporting flexible configuration of functional modules such as ITIL operation and maintenance processes, personnel performance management, and facility asset ledgers. This achieves standardization, normalization, and digitalization of operational management.

Agile Business Response Capabilities:
The platform offers flexible process configuration capabilities, enabling rapid response to business changes and adjustment requirements. Even business personnel can easily adapt to it, ensuring the system remains highly aligned with business needs at all times.

The IDC Facility Operation and Management Platform covers core functional modules such as group data monitoring, energy efficiency analysis, operational metrics, and maintenance processes. It supports comprehensive operation and maintenance scenarios, including changes, maintenance, issues, risks, and drills, enabling full lifecycle coverage and management of data center operations. This helps enterprises build an efficient and intelligent operational system. By deeply integrating practice, processes, and data, the platform continuously optimizes data center operational efficiency through digital means, assisting enterprises in reducing costs, improving service quality, and enhancing risk control capabilities. Ultimately, it ensures the long-term stable operation and value creation of data centers.

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